There are many ways to obtain support from A&A

Help & Support

No Bull

We pride ourselves in having a high level of technical ability within our team. With a policy of "no bullsh*t" we will not fob you off with convenient but unhelpful answers. We are entirely UK based, with no off-shore callcentres or staff, in any department, at any level.

Getting Support

Knowledge Base

Our Knowledge Base is a wiki-based website where staff and some customers add content to help you use our services and to find out more technical information and help in fault finding.

Realtime Chat

You can use IRC or the 'Live Chat' service from our website to talk to staff. The 'Live Chat' will be just between you and a staff member where IRC is a channel with staff and many other customers.

Text or Email

Your message will be tracked on our ticketing system and you'll receive an auto-response with a ticket ID.

Call us

  • During office hours, call:
    03333 400 999

(03 numbers cost the same to call as 01 and 02 numbers)

See our contact page for more information

Contact Sales

phone 03333 400222
(Mon-Fri 9am-5pm)
sms 01344 400222

Contact Support

phone 03333 400999
(Mon-Fri 8am-6pm,
Sat 10am-2pm)
sms 01344 400999