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PGP Keys

We make use of PGP keys to sign emails and handle encrypted. . See the knowledge base article on using PGP for more details about how PGP works and how you can use it.


Encrypting emails to us

You can send encypted emails to us using keys for the email addresses for sales, support, and accounts. This is usually only necessary for emails containing sensitive information such as credit card details, etc. However we understand the logic of encrypting all of your emails that you can and are happy to accept encrypted emails for any reason.

You can also send encypted emails to any of the staff email addresses @aa.net.uk. Please bear in mind that staff have personal PGP keys and do not disclose keys to other members of staff. As such an encypted email to a member of staff can only be handled by that one member of staff. Bear in mind they may be on leave or sick so it may take time to respond. In general we recommend you use the general email addresses. These also have a ticketing system which allows your email exchange to be tracked.

Checking signatures

Staff will sign emails with their own PGP key. This is a key which has their email address ending @aa.net.uk. Feel free to query any email that is not signed or badly signed or for which the trust checks do not pass.

Getting keys

Keys are also available from public key servers so your email software will normally be able to retrieve keys with no problem, we also have them below. There are keys for our Accounts, Support and Sales email addresses:

Trusting keys

All staff keys are signed using the company signing key. This is very much like a traditional company seal. Only the director has access to this key and it is only used for signing other keys. If/when a member of staff leaves a revocation is issued of that signature and loaded on to keyservers.

It is up to you if you wish to trust the company key to sign others, but we recommend you trust it to sign any @aa.net.uk or @aaisp.net.uk email addresses on keys.

Fingerprint

pub   1024D/61FCFA93 2001-12-25
      Key fingerprint = 072F C63F 3707 3526 3C58  178A F08A 5E28 61FC FA93
uid                  Andrews & Arnold Ltd, Registered in England, No. 3342760
sub   2048g/F601BC0B 2001-12-25

Andrews & Arnold Ltd company signing key

-----BEGIN PGP PUBLIC KEY BLOCK-----
Version: GnuPG v1.4.5 (GNU/Linux)
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=qZ42
-----END PGP PUBLIC KEY BLOCK-----

Contact Sales

email sales@aa.net.uk
phone 03333 400222
(Mon-Fri 9am-5pm)
sms 01344 400222

Contact Support

email support@aa.net.uk
phone 03333 400999
(Mon-Fri 8am-6pm,
Sat 10am-2pm)
sms 01344 400999