- VoIP & Mobile
Some of you may have noticed that we have changed the bank details for sending us payment via bank transfer. This does not change Direct Debits in any way, just those that send us payments via the bank.
The new details are shown on invoices and statements and on our Paying by bank transfer page.
Payee name: ANDREWS&ARNOLD LTD
Sort code: 04-00-04 (Monzo bank)
Reference: Your A&A account, e.g,. A12345A
We know people are wary of fraud, and there is a lot of it about. The fact that our bank details have changed could be some scammer changing the invoice we have sent you if they have access to your email account. This is surprisingly common!
To help you, we digitally sign emails anyway, but this news article, on our web site, protected by https (typically you see a padlock on the address bar on your browser), should reassure you that these really are our new bank details.
If you still have any concerns, feel free to call our accounts staff to confirm, and we appreciate your vigilance.
You are also welcome to send a £1 test payment and then log in to our accounts pages and confirm you see the payment has arrived.
As always, please ensure you put the correct reference on your payment. Thank you.
I am sure some of you will have heard of Monzo as a relatively new mobile app based bank. They now do business accounts. They provide a proper API to the account which we simply do not have using our other banks. We have asked other banks for this for some time, but finally have decided to Monzo.
We expect to set up an account switch process soon, so that most people sending payments will automatically switch to the new bank details. However, we would like customers to start using the new details as soon as you can.
We have confirmation of payee working, though it may shows as 𝙰𝙽𝙳𝚁𝙴𝚆𝚂 𝙰𝚁𝙽𝙾𝙻𝙳 𝙻𝙸𝙼𝙸𝚃𝙴𝙳 without the &. That is still being worked on.
Our old Barclays account is now redirected to the new account - if you pay the old account, we should get the payment instantly now, and your payee details should be updated automatically.