This is our new broadband ordering system, use for new installs and migrations

Broadband ordering system

This is the new ordering system. It is still under development, but is recommended at this stage for new installs, and migration of service too us, on Home::1 or SoHo::1. Especially for complicated orders or ordering two lines at once.

This does not yet offer regrades, ceases, tariff changes, office::1, or house move orders. Please use the old order form for those for now. You can use to order a new FTTP install and then cease existing ADSL/VDSL later.

Contact Sales

email sales@aa.net.uk
phone 03333 400222
(Mon-Fri 9am-5pm)
sms 01344 400222

Contact Support

email support@aa.net.uk
phone 03333 400999
(Mon-Fri 8am-6pm,
Sat 10am-2pm)
sms 01344 400999